Privacy & Cookie Policy

Privacy & Cookie Policy

Last updated: 21 August 2026

William Higham (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy & Cookie Policy explains how we collect, use and protect personal information when you visit williamhigham.co.uk or contact us through the website.


1. Who we are

The website williamhigham.co.uk is operated by:

William Higham
Email: info@williamhigham.co.uk
Telephone: +44 7710 452962

For any questions about this Privacy & Cookie Policy or how we use your information, please contact us using the details above.


2. Information we collect

We may collect personal information that you provide to us when you contact us through the website, including:

  • Your name

  • Email address

  • Telephone number

  • Information included in your enquiry or message

  • Any other information you choose to provide

We may also automatically collect limited technical information when you visit the website, such as your IP address, browser type, device type and information about how you use the website.


3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Communicate with you where necessary

  • Improve and maintain our website

  • Understand how visitors use our website

  • Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under applicable data protection legislation.


4. How long we keep your information

We will only keep your personal information for as long as it is reasonably necessary for the purposes for which it was collected.

The length of time we keep information will depend on the nature of the information and why it was collected. Where information is no longer required, it will be securely deleted or disposed of.


5. Sharing your information

We will not sell, rent or otherwise share your personal information with third parties for their own marketing purposes.

We may share information with trusted service providers where this is necessary to operate our website or provide our services. These may include website hosting providers, email providers, IT service providers and other suppliers who process information on our behalf.

Where appropriate, we take reasonable steps to ensure that third parties handling personal information do so securely and in accordance with applicable data protection requirements.

We may also disclose personal information where we are legally required to do so.


6. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.


7. Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain types of processing

  • Request the transfer of your information in certain circumstances

  • Withdraw consent where we rely on consent to process your information

If you would like to exercise any of these rights, please contact us using the details provided above.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled incorrectly.


8. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files placed on your device when you visit a website. They can be used to make a website work correctly, remember preferences and understand how visitors use the website.


Essential cookies

Some cookies are necessary for the website to function correctly. These cookies may be used for purposes such as security, website functionality and remembering settings.

These cookies do not generally require your consent where they are strictly necessary to provide a service you have requested.

Analytics and non-essential cookies

We may use analytics or other non-essential cookies to understand how visitors use our website, such as which pages are visited and how visitors interact with the site.

Where required by law, these cookies will only be used after you have given your consent.

You can withdraw or change your cookie preferences at any time through the cookie settings provided on the website.


9. Third-party services

Some elements of the website may be provided by third-party services. These services may use cookies or process limited information when you interact with them.

Where third-party services are used, we will take reasonable steps to ensure that their use of personal information is appropriate and that visitors are given the necessary information and choices.


10. Changes to this policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our services, website, technology or legal requirements.

Any updates will be published on this page with a revised “Last updated” date.


11. Contact us

If you have any questions about this Privacy & Cookie Policy or how we handle your personal information, please contact:

William Higham
Email: info@williamhigham.co.uk
Telephone: +44 7710 452962